Frequently Asked Questions
Everything You Need to Know About Our Care Services
Are your carers fully trained and qualified?
Yes. All our carers undergo a rigorous selection process, including enhanced Disclosure and Barring Service (DBS) checks and comprehensive training that meets the UK Care Certificate standards. We also provide ongoing professional development to ensure the highest quality of care.
Can care plans be tailored to individual needs?
Absolutely. Every care plan we create is completely personalised. We focus on person-centred care, ensuring your specific routines, medical requirements, lifestyle choices, and preferences are fully respected.
How often can care visits be arranged?
Our services are highly flexible. Visits can range from short check-ins (e.g., 30 or 45 minutes) to multiple daily visits, overnight support, or full-time live-in care. We adapt entirely to what suits you best.
Do you provide emergency or short-notice care?
Yes, we understand that circumstances can change rapidly. We do our absolute best to accommodate emergency or short-notice care requests, whether due to a sudden illness, a hospital discharge, or a family emergency.
Can family members be involved in care planning?
Yes, we highly encourage it. With your permission, we work closely with family members, doctors, and other healthcare professionals to ensure everyone is aligned and providing the best possible support network.
Do you support people living with dementia?
Yes. Our care team receives specialist training in dementia and Alzheimer’s care. We focus on creating safe, familiar environments, managing behavioral changes with empathy, and promoting independence for as long as possible.
What areas do you cover?
How are care costs determined?
Care costs are based on the level of support required, the duration of the visits, and how often they occur. Following our initial assessment, we will provide a clear, transparent breakdown of fees with no hidden costs.
Can care services be changed if needs change?
Yes. We regularly review our care plans to ensure they still meet your needs. If your health or circumstances change, simply let us know, and we will update the care plan to provide more, less, or different types of support.
Do you provide live-in care?
Yes, we provide dedicated live-in care services where a professional carer resides in your home, offering round-the-clock support, companionship, and peace of mind.
How do I apply to work with Jireh Care & Recruitment Services?
We are always looking for passionate people to join our team. You can submit your application directly through our website’s Careers page, email your CV to admin@jcrservices.org, or give our recruitment team a call.